Welcome Point
Your point of reference within the district. At the Welcome Point we are always ready to welcome you, guide you and offer concrete support for every need. Whether you need to ship a parcel, collect an online purchase or simply ask for transport information, our staff is at your service every day, from 9:00 to 20:00.
Discover our services
-
Concerts, sport & shows
Official TicketOne sales point for concerts, sporting events and shows. Buy your tickets directly in the district, with no online waiting.Leolandia
By purchasing your Leolandia ticket at the Welcome Point you are entitled to a €9 discount off the standard price.
The free re-entry promotion is included: once inside the park you can activate a return ticket at no extra cost. -
Ship a parcel
Shipments up to 20 kg and 120 cm. Our staff takes care of everything: labelling, packaging and handover to the courier. Packaging materials available on site.
Service in partnership with Fermopoint.Online purchase collection
Use the Welcome Point as the collection address for your e-commerce orders (Amazon, eBay, Vinted and others). You will receive a notification when your parcel arrives and will have 15 days to collect it.Shipping discounts
Reserved discounts are available based on your profile:- Fidelity Card –10%
- Employees –15%
- Retailers –20%
Locker Area — self-service collection 24/7
Prefer to collect completely on your own? On the ground floor of the Shopping Gallery, self-service lockers are available for collecting your online purchases, accessible at any time during your stay in the district:- InPost
- LockerItalia
- GLS
-
Telepass
Activation, device replacement and assistance with Telepass procedures.Taxi and public transport
Taxi booking and up-to-date information on public transport lines and schedules.Quick office
Photocopies and file printing from USB.Visitor assistance
Lost and found management, collection of complaints and suggestions, temporary luggage storage with Nannybag. -
ChorusLife Gift Card
Purchase and management of ChorusLife Gift Cards, valid in the district’s shops and venues. A gift designed to experience ChorusLife to the fullest. -
Short-term rental service from one hour up to three days.
Vehicle pick-up available at any time of the day or night. Insurance and maintenance included in the price.
- DOWNLOAD THE APP or GO TO THE HERTZ 24/7 MOBILITY WEBSITE
- REGISTRATION: Simply create your profile and submit your documents for verification (a valid driving licence in your name, a credit or debit card in your name, your mobile number and your personal e-mail address.)
- BOOK YOUR VEHICLE: book your vehicle by selecting your desired location and pick-up time
- RENTAL START: Before the rental begins you will be assigned a vehicle. At pick-up you can obtain the virtual key in the app to unlock the vehicle. (The estimated rental price will be shown at the time of booking.*)
- DURING THE RENTAL: During the rental, if you need more time, you can extend it. You can also access the rental agreement at any time. During inactivity, the ignition lock may re-engage. Use the ignition button in the app before restarting the vehicle.
- RENTAL END: Once finished, close the rental by following the final inspection steps and the checklist. The invoice will be shared with you within 48 hours and the deposit will be released.
Concerts, sport & shows
Official TicketOne sales point for concerts, sporting events and shows. Buy your tickets directly in the district, with no online waiting.
Leolandia
By purchasing your Leolandia ticket at the Welcome Point you are entitled to a €9 discount off the standard price.
The free re-entry promotion is included: once inside the park you can activate a return ticket at no extra cost.
Ship a parcel
Shipments up to 20 kg and 120 cm. Our staff takes care of everything: labelling, packaging and handover to the courier. Packaging materials available on site.
Service in partnership with Fermopoint.
Online purchase collection
Use the Welcome Point as the collection address for your e-commerce orders (Amazon, eBay, Vinted and others). You will receive a notification when your parcel arrives and will have 15 days to collect it.
Shipping discounts
Reserved discounts are available based on your profile:
- Fidelity Card –10%
- Employees –15%
- Retailers –20%
Locker Area — self-service collection 24/7
Prefer to collect completely on your own? On the ground floor of the Shopping Gallery, self-service lockers are available for collecting your online purchases, accessible at any time during your stay in the district:
- InPost
- LockerItalia
- GLS
Telepass
Activation, device replacement and assistance with Telepass procedures.
Taxi and public transport
Taxi booking and up-to-date information on public transport lines and schedules.
Quick office
Photocopies and file printing from USB.
Visitor assistance
Lost and found management, collection of complaints and suggestions, temporary luggage storage with Nannybag.
ChorusLife Gift Card
Purchase and management of ChorusLife Gift Cards, valid in the district’s shops and venues. A gift designed to experience ChorusLife to the fullest.
Short-term rental service from one hour up to three days.
Vehicle pick-up available at any time of the day or night. Insurance and maintenance included in the price.
- DOWNLOAD THE APP or GO TO THE HERTZ 24/7 MOBILITY WEBSITE
- REGISTRATION: Simply create your profile and submit your documents for verification (a valid driving licence in your name, a credit or debit card in your name, your mobile number and your personal e-mail address.)
- BOOK YOUR VEHICLE: book your vehicle by selecting your desired location and pick-up time
- RENTAL START: Before the rental begins you will be assigned a vehicle. At pick-up you can obtain the virtual key in the app to unlock the vehicle. (The estimated rental price will be shown at the time of booking.*)
- DURING THE RENTAL: During the rental, if you need more time, you can extend it. You can also access the rental agreement at any time. During inactivity, the ignition lock may re-engage. Use the ignition button in the app before restarting the vehicle.
- RENTAL END: Once finished, close the rental by following the final inspection steps and the checklist. The invoice will be shared with you within 48 hours and the deposit will be released.